5 Crucial Features of Healthcare Management Systems You Should Consider

Healthcare management software provides improved administration, simplified processes, strict expense control, direction, exceptional patient care, and increased revenue. 

Designed to manage all aspects of hospital operations, it enhances efficiency and enables healthcare professionals to store and maintain all health information records regardless of hospital size. Though there are different types of hospital management system, each one is geared to tackle all functional demands of hospital operations involving doctors, staff and patients via a single platform.

The importance of hospital management system

Hospital management systems enable healthcare professionals to enhance and digitize all hospital operations. It raises the bar for customer service and satisfaction, cuts down procedural expenses, streamlines search and management of medical records, invoices, patients, doctors, and staff through an implemented database for each aspect. 

How to choose a healthcare management software 

Plenty of hospital management system software options are in the market. With the help of this guide, you can choose which one is perfect for your institution.

Here are 5 crucial functions of a hospital management software you should remember in your decision-making process: 

1. Automation and digitization

Every enterprise’s goal in acquiring technology is unleashing endless and expeditious capacities to their organizations. Using the power of technology, healthcare institutions can manage their facilities with empathy and efficiency as they advance in the healthcare industry. 

To select the right EHR software for you, look for automation functionalities that can accelerate your procedures, boost productivity and raise patient satisfaction.

Winning automated features found in a robust healthcare management system software include:

• Automatically storing data on patients, doctor, staff and pharmaceutical products,
• Documenting and managing appointments as well as bed capacity,
• Generating reports and overseeing laboratories and outcomes,
• Handling finances to reduce costs and maximize profit, and
• Integrating with other hospital systems such as HR management tools and OPD and IPD platforms.

Meanwhile, the best digitization of traditional healthcare processes includes a strong doctor, patient, and user database, the ability to view and maintain appointment history, online purchase for pharmaceutical needs, and eventual delivery of these products. Virtual consultations have also been extremely vital at the onslaught of COVID-19 and the implementation of lockdown restrictions.

These features make the doctor’s workflow as speedy as possible, enhance staff involvement, and take patient experience to a whole new level. 

2.Monitors vaccinations and immunisation 

With the world finally coming up with and releasing a vaccine for COVID-19, plenty of hospitals and clinics across the globe have started administering the dose against the pandemic to their patients. 

Bloomberg reports more than 213 million COVID-19 shots given in 95 countries, with the daily dose reaching approximately 6.11 million per day. 

Likewise, even if you’re not offering COVID-19 

vaccination, vaccination and immunisation functionalities are essential if you’re running dedicated vaccination initiatives or providing routine vaccinations to your patients. It provides you with total control over administering vaccination on your patients and never misses a lapse in patients’ immunisation schedules. 

Vaccination and immunisation management also covers the acquisition of vaccination doses, the upkeep of inventory and stock, arrangement of real-time reports on dosage supplied to patients, patient health monitoring post-application and immunisation as well as notification delivery to patients via SMS or app when it’s time to get vaccinated.

The module should also be easy to integrate with your pharmacy management tools and your patient database. 

3.Appointment scheduling 

Online appointment scheduling enables patients to securely and conveniently book appointments and submit requests through a calendar, URL, or ‘Book Now’ button on the hospital’s website.

After the patient chooses the time and date for the appointment, the hospital management system software should automatically confirm and register the booking without human intervention. 

Although there are systems that offer a complete suite for managing hospital operations, there are still types of hospital management system specializing in appointments. If this is a pain point in your processes, you can remedy it with the right tools. 

These solutions equip features like automated SMS, email, or app reminders. Patients receive these alerts prior to their appointment. They also cater to different types of scheduling like routine checkups, vaccinations, inoculations, treatment, and other services. 

4.Branding and customization 

Everything starts with your brand. 

Customers need to trust the brand to cement a purchasing decision or show support. This comes especially true because of the coronavirus pandemic. 

Branding covers the capacity to tell your institution’s unique story. It carries your vision and services to patients and customers. Hence, building and cementing it is essential to your entrepreneurial success. 

Branding also develops a clear and consistent identity for your healthcare facility, expands your market, and distinguishes you from the competition by carrying your specialty services and departments. 

From the name of your institution to the design of your website, all elements must hold your brand since it declares what and how you can deliver to patients and guests. As such, your hospital management system software needs to provide total customization and branding functions for your healthcare facility. 

Here at Health360, we recognize the importance of brand identity for hospitals, clinics, pharmacies, and other healthcare institutions. Although our functionalities mostly cater to medical operations, we never neglect marketing aspects. 

Our healthcare management software is fully customizable and can be fitted according to your facility’s brand.

5.Compliant with healthcare regulations 

A hospital management software system can have these features that improve patient experience and streamline operations but compromise privacy. 

That’s why it’s essential to check if the types of hospital management system you’re eyeing are compliant with healthcare regulations like HIPAA and HITECH.

You must have a healthcare management software that’s not only dedicated to improving operational outcomes and patient satisfaction. It must also be committed to protecting the user and patient security since most aspects involved in healthcare call for extra sensitivity.

Get advanced 

When looking across different types of hospital management system, you should scout for outstanding features and modules. Your software must be able to equip you with a dynamic, easy-to-use website, a centralized dashboard, a mobile app, and other exciting functionalities for improving both your medical processes and your patients’ experience. 

To help you with your search, look at case studies, software reviews, and client feedback. That way, you can see the direct application of these features. The more customers and positive remarks your healthcare management software has, the more you can trust implementing it for your healthcare organization.